Computer Support

Acquiring Computer Access

Access to all applications has been established when you were approved for staff privileges.

Access Information

Windows XP --Call the customer support center at 781-340-8827 for access.

Meditech --Call the customer support center at 781-340-8827 for access.

Lotus Notes --Call the customer support center at 781-340-8827 for access.

Internet Explorer --Call the customer support center at 781-340-8827 for access.

TraceMaster --Call the customer support center at 781-340-8827 for access.

Amicas PACS Imaging -- Call the diagnostic imaging supervisor at 781-340-8314 for access and training.

Information Anywhere

In keeping with our goal of "information anywhere," our system provides our physicians with access to their personal computer desktop (applications and files) using their profile ID from any PC throughout the hospital computer system. (i.e., medical staff lounge computers, patient care unit computers, etc.)

Computer Applications

Access is available to the following applications:

Windows XP

Meditech

TraceMaster

Amicas

Lotus Notes

MSOffice

Internet Explorer

As a physician at South Shore Hospital, you have been provided access to the following applications:

Windows XP -- Computer Operating System

Meditech -- Patient Results and Registration Information

Lotus Notes -- e-mail and hospital databases
(requires class attendance prior to access)

Internet Explorer -- Internet access

MSOffice -- Word processing, spreadsheets

Training

Phone assistance is available for the following application:

Windows XP -- Call Education & Training, 781-340-8404

Individual training is available for the following applications:

Meditech -- Call Information Systems, 781-340-8819

Amicas -- Call Diagnostic Imaging, 781-340-8314

Class training is available for the following applications:

Lotus Notes -- Call Education and Training, 781-340-8349

MSOffice -- Call Education and Training, 781-340-8349